We would love to hear from you
Contact us
Ask us a question, request a private appointment, or tell us what you are looking for and we will help you find it.
Send us a message
We reply within one business day. If it is urgent, calling the boutique is quickest.
Frequently asked
Do you sell online?
No. Everything we carry — Pandora, Brosway Italia and Dior's Collection — is sold in the boutique at Sugarloaf Mills. Message us and we can tell you what is in stock before you come.
Do I need an appointment?
Walk-ins are always welcome. For a private consultation, gift planning or an engagement ring, we recommend asking us ahead so a senior specialist is free when you arrive.
Do you offer repairs?
Yes. We handle warranty claims on Pandora pieces and basic repairs on most jewelry. Bring the piece and your receipt to the boutique and we will assess it for you.
Do you clean jewelry?
Cleaning and inspection are complimentary, any time, for any Pandora piece you bought from us.
What forms of payment do you accept?
Cash and major credit and debit cards. Afterpay is available for qualifying purchases.
Is the boutique accessible?
Yes. Sugarloaf Mills has wide walkways, seating and accessible restrooms and parking, and our boutique entrance is step-free. Tell us what you need and we will make your visit comfortable.